Shipping and Returns
How long does my order take to ship?
All Watch orders are shipped via trusted carriers including USPS and FedEx, both nationally and internationally. For maximum security, all shipments require a signature upon delivery. Processing typically takes 1–2 business days before dispatch, and tracking details will be provided as soon as your package is on its way.
Do you offer international shipping?
Yes, we ship worldwide via fully insured priority services (USPS / FedEx) with signature required upon delivery. Please note that international buyers are responsible for any custom duties, taxes, or import fees levied by their destination country.
What is your return policy?
We do not accept general returns. However, we stand firmly behind every piece we sell with the following protections:
Lifetime Authenticity Guarantee: Every watch is 100% guaranteed authentic for life.
30-Day Mechanical Warranty: We provide a 30-day warranty covering movement functionality from the date of delivery. This covers internal mechanical issues under normal use.
Exclusions & Physical Damage: Physical damage caused by improper usage, drops, shocks, or water exposure is not covered under warranty.
After-Sales Support: If your timepiece suffers accidental or physical damage, we are happy to assist with repair and restoration services through our after-sales service. Please note that all repair, parts, and shipping costs for non-warranty repairs are the buyer's responsibility.